Terms and Conditions

This English translation is provided for convenience. The legally binding version is the German text on /de-at/rechtliches/agb.

Effective: 2026-05-26. These Terms and Conditions ("Terms") apply to all contracts between KURO Management GmbH ("Provider") and businesses using the GEOLYZER platform ("Customer").

1. Scope

These Terms apply exclusively to entrepreneurs as defined in § 1 UGB (Austria) or § 14 BGB (Germany). Differing terms of the Customer are not recognized unless the Provider expressly agrees to their applicability in writing.

2. Subject of agreement

The subject of the agreement is the provision of the GEOLYZER platform (Software-as-a-Service) and the related audit, consulting and documentation services according to the selected plan (Pilot, Growth, Enterprise).

3. Conclusion of contract

The contract is concluded by mutual signature of an order form or by confirmation of the order via email. Verbal side agreements require written confirmation to become effective.

4. Services and service levels

The specific scope of services follows from the selected plan (see Pricing). The Provider is obliged to deliver in commercially customary quality and according to the state of the art.

Specific service levels, availability targets and response times only apply where they have been expressly agreed in the relevant offer, order form or service-level agreement.

5. Customer cooperation duties

The Customer makes the information required for service delivery (USPs, references, access to public sources) available to the Provider in good time. If service delivery is delayed by missing cooperation, the delivery deadline shifts accordingly.

6. Compensation

Compensation follows from the selected plan. Unless otherwise agreed, billing is monthly in advance, payable within 14 days of receipt of invoice without deduction. In the event of payment default, the Provider is entitled to the statutory consequences of default.

7. Term and termination

Unless otherwise agreed, the minimum term is 12 months. The contract automatically renews by a further 12 months unless terminated with three months' notice to the end of the respective term. The right to extraordinary termination for good cause remains unaffected.

8. Data protection and processing

The parties commit to compliance with the GDPR. Insofar as the Provider processes personal data on behalf of the Customer in the course of providing the service, the parties enter into a separate data processing agreement (DPA) under Art. 28 GDPR.

9. Intellectual property

All rights to the GEOLYZER platform, its components and the related methodology remain with the Provider. For the duration of the contract, the Customer receives a non-exclusive, non-transferable right of use.

Content outputs (personas, FAQs, Knowledge Graph mapping, roadmap, tickets) belong to the Customer and may continue to be used after the contract ends. Disclosure to third parties for independent commercialization or competitive purposes is prohibited.

10. Liability

The Provider is liable without limitation for intent and gross negligence as well as under the Austrian Product Liability Act. For slight negligence, the Provider is liable only for a breach of essential contractual obligations and limited to the damage typical for the type of contract and reasonably foreseeable. Any further liability is excluded.

11. Confidentiality

Both parties undertake to treat confidential information of the other party obtained in the course of contract initiation and execution as confidential, and not to make it accessible to third parties unless expressly permitted.

12. Final provisions

The law of the Republic of Austria applies, excluding the UN Convention on the International Sale of Goods. Place of jurisdiction, where legally permissible, is the court with subject-matter jurisdiction at the Provider's registered seat. Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.